Testimonial!

>> Thursday, October 28, 2010

"BPC Corporation is a multibank holding company with the Bank of Putnam County being family owned for 109 years. Scott’s professional expertise has been a valuable addition to our organization. His knowledge and ability to explain the coverage in a “common sense” approach has enhanced our understanding of the insurance we currently have and identified additional areas of coverage available. Scott has always been very responsive, objective, and unbiased in his answer of various questions. We look forward to a long term working relationship."


Gary Medley, CFO
BPC Corporation
Cookeville, TN

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Employee Theft

Morey Stettner does a nice job overviewing the issues of employee theft and employee dishonesty in his article at www.chiefexecutive.net

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It Will Never Happen To Your Business

>> Wednesday, October 27, 2010

Every 5 minutes a business in the US has a fire. 300 each day. Some are little fires. Some are devastating fires.

Thousands of businesses are impacted by windstorms, water damage, lightning strikes, floods, and vandalism every year. Let's say 100 each day.

That is one business hit by catastrophe every 3.5 minutes, every day, all year long. That's almost 150,000 businesses every year.

Then there are the lawsuits. The US Department of Justice estimates that there were about 27,000 civil trials in state courts in 2005. US district courts see about 49,000 trials each year. That's 76,000 civil trials in the US. Let's assume that half of them are against a business. We are talking about 38,000 lawsuits.

In all, 188,000 businesses face catastrophe each year. That's more than 500 business catastrophes every single day.

Now, how about that business insurance review?

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Why Get An Insurance Review?

>> Friday, October 22, 2010

I was asked the other day why an unbiased insurance review was important.

I replied, "How would a $100,000 uninsured loss look on your financial statements?"

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Work Comp Insurance Rate Rankings By State

>> Thursday, October 21, 2010

Each year Oregon surveys the workers' compensation insurance rates of the states and ranks them.

This year's ranking just came out.

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Help For Bankers Who Buy Insurance For Their Banks

Here is the point I make with bank clients that seems to help the most with understanding bank insurance issues:

For insurance coverage of theft and fraud, look to your bond. Employee theft, robbery, ATM theft, computer hackers...

For coverage for allegations of negligence, go to your directors and officers, general liability, auto liability, e-banking liability, and umbrella.

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Work Comp Hints and Tips

>> Wednesday, October 20, 2010

I was recently interviewed by the trade magazine, Hardwood Floors on workers compensation issues.

Get the article here.

Snippet:

“Many business owners aim for an x-mod of 1.0, a figure which indicates your claims are no higher
or lower than the average,” Simmonds says. “To me, though, that’s like getting a ‘C’ grade in school.”

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Monthly Insurance Column for Credit Union Insurance Buyers

www.CUManagement.org posted the first of my monthly columns on credit union insurance issues - Insurance Matters.

Third Thursday of ever month I'll post a different credit union insurance piece. Comments and questions welcome.

This Month's Topic: Employment practices liability insurance tips and traps

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We Get Letters... Non-Profit Liability Insurance

The Email:

Scott,

I am the volunteer executive director of the xxxx Football Boosters, a non-profit group that raises funds for the xxxx High School Football team in a part of Los Angeles.

We have a grant pending. They've requested proof of liability insurance. We don't have it. We'd like to get it. You were recommended through Guide Star as the expert.

Your quotes or recommendations would be appreciated.

Thanks!
David


My Reply:

I'm glad you contacted me.

I don't sell insurance but can point you.

First, check with the school to see if you are a part of the school and therefore covered by the school's insurance.

Short of that...

Find an insurance agent who is involved in your group. If not direct involvement, find an agent who works with a business owner who is engaged in the group.

The idea is for an agent to want to do more than just sell you a small policy.

I hope this helps.


Scott Simmonds, CPCU, ARM, CMC
Insurance Assurance Consulting

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Steps To Cut Business Insurance Outlays

>> Friday, October 15, 2010

Several weeks ago I was tracked down by Morey Stettner, a writer for Investors Business Daily. We talked about business insurance and policy renewal strategies.

See the full article here.

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Testimonial - Nice Words

>> Wednesday, October 13, 2010

Note sent to me by a long-time client today...

By the way, I know you don't hear me say it nearly often enough, so I'll seize this moment and opportunity.

You do terrific work and we truly appreciate all that you have done to counsel and assist us over these past years.

The discussions you have helped us have around our insurances has elevated our level of thinking and awareness, and we couldnt have achieved that without you.

You have become a true business partner and I look forward to our continued work together.
Besides all of that, you're a great guy and you're easy to talk to and learn from and spend time with.

So, Thanks for all you bring, and all you do to make us as knowledgeable and savvy and cost-effective and proactive as you do.

Best Regards,
Denise M. Vachon
Executive Director
The Park Danforth
Portland, Maine

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Scott's Rules of Insurance - Rule 5 - To Get Great Rates You Must Be Attractive To Insurers

>> Tuesday, October 12, 2010

Getting good rates, in part, depends on you. Put your best face forward to your insurance company (current and potential). Show them you are a quality risk by having policies and procedures in place to control losses and manage claims.

Ask your agent what issues are worrisome to insurers? Find out what you can do to minimize those concerns.

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Creeps Creeping into Your Business

>> Monday, October 11, 2010

A client just called in the midst of a dilemma.

Ten years ago an employee sexually harassed another employee. He was reprimanded and the harassed employee did not want further action taken. Last year he did it again and was dismissed.

Now he has put out a request that his former employer hire him as a contractor.

Why would you want someone like this working in your business?  Why do you want to be known (even to a small population) as the place that hires the creeps.

Bad behavior has consequences.  Everyone deserves a second chance.  However, how many times do you let the same dog bite you?

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The Part of Your Insurance Premium You Control

>> Friday, October 08, 2010

The insurance underwriter is the person at the insurance company that prices your policy.  As with all humans (mostly) underwriters judge books by their covers.  Underwriters can increase your insurance premium by 25% and they can decrease your premiums by 25%.

The following are important in the underwriter's impression of your business.  Providing information about the positives and curtailing the negatives will get you more competitive premiums and better insurance coverage.

Always put your best foot forward.

Your Housekeeping
Your Management Procedures
Your Claims Management
Your Inspection Results
Looking For Trouble
Strong Leadership
Your Industry Leadership
Your Good Press
Your  Impressive presence
Comprehensive information provided

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Undoing Obama Care

>> Thursday, October 07, 2010

Good article by Steve Forbes on pealing back the new health-careless program - http://goo.gl/SSZF

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The Ex-CEO

>> Wednesday, October 06, 2010

This just submitted as an ad for the upcoming Super Bowl...

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Flood Zone???

>> Tuesday, October 05, 2010

Free service will check if your home or biz is in a flood zone. It will also notify you of changes.

www.FreeFlood.com.

It worked for me. Tell me what you find about your own property. Any surprises?

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Figure Adequate Liability Insurance Limits

>> Monday, October 04, 2010

How about a way to figure out how much liability insurance a business should have?

I have seen many such formulas. I have never bought into any of them.

Here are the "normal" liability insurance policies for most businesses:

Auto Liability Insurance - Pays for bodily injury and property damage caused by a motor vehicle accident. Should include coverage for accidents caused by the operation of owned vehicles and non-owned vehicles (by an employee, for example). My Minimum Recommendation: $1,000,000.

General Liability Insurance - Pays for bodily injury and property damage liability. Most policies also include coverage for libel, slander, wrongful eviction, false arrest, and publication that violates privacy. Coverage applies at your locations, at other locations in the course of your business, for products liability, and for completed operations. My Minimum Recommendation: $1,000,000 each occurrence / $2,000,000 in the aggregate.


Employers' Liability Insurance - Part of workers' compensation insurance. Pays for bodily injury that comes from the employment relationship but excludes injuries covered under workers' compensation. The best way to describe this coverage is with an example. A boatbuilder comes home every day with fiberglass dust in his clothes. The dust gets into the air at home and in the clothes of the family in the laundry. A child in the home gets sick from the dust. That would be covered by employers' liability. My Minimum Recommendation: $100,000 (most umbrella insurers will require $500,000).


Employment Practices Liability Insurance - Liability insurance for acts of employment harassment, wrongful termination, failure to hire, discrimination, and other similar allegations. EPL policies almost always provide for defense cost coverage within the limit of coverage - increasing the amount of insurance you need. My Minimum Recommendation: $1,000,000.


Fiduciary Liability Insurance - Protects the fiduciaries, directors, and officers of employee welfare plans (group insurance, pension plans, 401k plans) against actual or alleged wrongful acts. Covers liabilities imposed by the federal law ERISA. My Minimum Recommendation: $1,000,000.


Directors' and Officers' Liability Insurance - Provides coverage for allegations of third parties for mismanagement, failure to act properly, and other "wrongful acts" against directors and officers. Coverage also can be included for the organization, known as entity coverage. Not all companies need D&O insurance. The coverage is necessary for non-profits and companies with diverse ownership interests. If you have a small company with 3 owners all active in the business, you can probably do without D&O. These policies almost always provide for defense cost coverage within the limit of coverage - increasing the amount of insurance you need. My Minimum Recommendation: $1,000,000. More coverage may be advisable depending on exposure to loss and the assets of the organization. It is also a value decision. Get quotes at a variety of limits and judge the value of the protection compared to the cost.


Umbrella Liability Insurance - Provides extra liability coverage above the general liability, auto liability, and employers' liability coverage. Also known as excess liability. Every business should have at least a $1,000,000 umbrella. There is no magic to this number. $5,000,000 is a more realistic minimum.

I know of a four employee, $200,000 sales contracting firm that accidentally burned down a $7,000,000 church. Not many insurance agents would have suggested beforehand that the contractors buy a $10,000,000 umbrella. Obviously, hindsight is 20/20.

You have to decide how high is up. Again, get quotes at a variety of limits and judge the value of the protection compared to the cost.

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The Simmonds' Business Insurance Index™ For October, 2010

>> Saturday, October 02, 2010

Here's my read of the current marketplace for upcoming business insurance renewals:

Renewal Premiums: -5%
Renewal Coverages: Liberal Terms
Buyer's Outlook: Long-Term: Prices Flat

I have seen no real change in the insurance marketplace this month. I am, however, changing the premium part of the index to -5%. Since July I have shown "-5% to flat." I'm not convinced, in hindsight, that flat is really where the market has been / is. Competition still will push your premium down.

I was interviewed a few days ago for a business website. I said, "If an entrepreneur renews his insurance with the same agent and the same insurer with no "push-back," his renewal premiums will increase @5%. Renewing with the same agent/insurer with push-back will result in a slight reduction or a flat renewal. Competitive bidding will result in a 10 to 20% reduction in premium. The trick is how you manage the bid process."

I also talked about the magic of six words, "Is that really your best price?"

The writer expressed surprise that business insurance premiums are negotiable. They sure are. Most underwriters can increase or decrease base rates by 25%. That's a 50 point swing!

I have long said that a great deal of the discretionary part of premiums is dependent on how the insured appears to the underwriter. Is the insured an attractive risk? Does the agent present the account in a favorable way?

The insurance press continues to predict a soft market for the rest of this year. I agree. I am urging my bank clients to lock in the bond and directors' and officers' premiums for 3 years.

Prices will go up. The problem is predicting when. I do know that bringing competition into your renewal will improve your coverage and premium.

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About This Blog



Scott Simmonds fixes broken insurance, uncertain coverage, and painful premiums. He consults on, but never sells, insurance.

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